My logs are missing or not up to date

Endolog saves each log on your device first, then sends it to your account when you are online. If a log seems to be missing, try these steps in order.

Check your connection

Logs made offline are kept on your device and sent when you are back online. Connect to Wi-Fi or mobile data, and open Endolog again.

Check that you use the same account

On each device, go to Settings and, under General, tap Account. The email address must be the same. If you signed up with Apple or Google, sign in the same way on every device.

Check the day and the filter

On the Today tab, make sure you have the right day selected in the calendar. Then check the timeline filter: a filter can hide some log types.

Update and reopen the app

Install the latest Endolog from the App Store. Then close the app fully and open it again.

Still missing?

Write to us from the app (see Contact support from the app) or at hello@endolog.app. Tell us which day and which log is missing.