Cancel or change your subscription
You pay for Premium through Apple, so Apple handles changes and cancellations. We cannot cancel it for you.
Cancel from the app
- Go to Settings → Billing.
- Tap Manage Subscription. This opens your App Store subscriptions.
- Tap Endolog, then Cancel Subscription.
Cancel from your iPhone settings
- Open the iPhone Settings app.
- Tap your name, then Subscriptions.
- Tap Endolog, then Cancel Subscription.
After you cancel, Premium stays on until the end of the period you paid for.
Delete your account? Cancel first
Deleting your Endolog account does not cancel your App Store subscription. Cancel the subscription first, then delete your account.
Refunds
Apple handles refunds for App Store purchases. You can ask for one at reportaproblem.apple.com.
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